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An unpaid item notification is sent when buyers don't pay for items they've bought or won. Not paying for the item results in violation of eBay’s Unpaid Item Policy, and eBay may record this on the buyer’s account. However, sometimes a buyer may receive an unpaid item notification despite having paid for the item. This can be removed if:
eBay accepts any of the following as proof of payment:
You can submit your appeal with email evidence through the online Unpaid Item Bidder Appeal form.
Learn more about Appealing Unpaid Items and Suspensions.
For more information, check our detailed selling tutorial here.
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