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When your payment is successful on the payment gateway, you will see an order confrmation message on your screen with a unique PaisaPay ID for your transaction. You will also see your order details in My PaisaPay. If you don't see your order in My PaisaPay and the money is debited from your account, please wait for 24-48 hours for our team to confirm your order or approve the refund.
Sometimes you may see that your order is marked as pending or under process. This is usually the case for high-value or high-risk transactions. Our team will get in touch with you in such cases, and ask you to share some documents to help confirm the order.
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