Here's what we found for "Someone has used your account"

If you think someone is trying to take over your account--or already has--please do the following:

  • Check with family members or other people who might have authorized access to your account, and make sure they weren't the ones who made changes to your account.
  • Try to sign in to your account.

If you're not able to sign in, please contact us right away. We'll be able to help you change your password and stop unauthorized activity.

If you're able to sign in, go ahead and change your personal information in My eBay:

  • Change your email and eBay passwords right away.
  • Change your secret question.
  • Verify that your contact information is correct.
  • Check your active bids and listings in My eBay to make sure that they're really yours.

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