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Here's a video that shows how to reset your password. Alternately, just follow the steps below:
If you've forgotten your username, you can sign in using your email address.
If you've forgotten your password, select Reset your password and you'll receive an email with instructions on how to reset it. Alternatively, you can request a temporary password to be sent to your mobile phone, provided you've registered a mobile phone number on your eBay account.
If you're having trouble signing in, try the following solutions:
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