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If you haven't been paid for something you sold, you have a few options—and in most cases you may get a final value fee credit.
Resend the invoice to the buyer
Contact the buyer
Try to work things out with the buyer. They may need more time to make a payment. If you'd like to email the buyer now, first select the item you want to contact the buyer about.
Cancel the order
If the buyer wants to cancel the order, you'll get a fee credit.
Open an unpaid item case
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