Here's what we found for "Didn't receive a discount or credit"

If you didn't receive a credit or a discount you were expecting, you may need to wait for your next invoice. Credits are generally applied to the next invoice.
You can get more information on a discount or credit for an item you sold.
Discounts and credits have certain requirements. You may want to check the terms and conditions to make sure you qualify.
Also remember that some promotions require you to activate them before you will receive the discount. Refer to the promotional offers section of My eBay to see your current offers.

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